Aurion Turnkey® – Planning & Management of Hajj 1432 (2011) – SGS, GACA & Ministry of Hajj & Umrah
With the establishment of SGS in 2011, the most important project that the new entity had to undertake was the planning & management of Hajj – the annual pilgrimage to the holy city of Mecca. The project involves the induction & extraction of approximately 3 million passengers through the two gateways of King Abdul-Aziz International Airport, Jeddah & Prince Mohammed International Airport and Medina. The pilgrimage is of great importance not only from the perspective of revenue for SGS but also for the Kingdom of Saudi Arabia, which prides itself on being able to provide the highest level of service to the pilgrims.
Aurion was entrusted with the entire process of planning & management of the project for and on behalf of SGS, for which Aurion once again leveraged Aurion Turnkey. Aurion devised a plan that aimed at negating significant bottlenecks in the airport infrastructure and operations processes.
Upon commencement of the operations, Aurion monitored the operations 24/7 and set about employing scientific tools for analysis to analyze the operations on an hourly basis to understand where the loopholes were and how they could be plugged. With the help of the analytics, Aurion was able to gain absolute control of the situation by the second day of operations and reduced the significant operational delays (which were previously considered to be a part and parcel of regular Hajj operations) by 93%.
Aurion Turnkey ® – ISAGO Accreditation – National Air Services (NAS)
Aurion commenced the IATA Safety Audit for Ground Operations (ISAGO) accreditation process through Aurion Turnkey – a product that is designed to aid organizations to achieve strategic objectives without disturbing the flow of everyday operations. Aurion impressed upon NAS Kuwait the need to undertake the audit and thereby ensure that all of its operational processes & procedures mirror industrial best practices. Aurion provided end-to-end support to NAS Kuwait in order to mould its operations and comply with the stringent requirements of ISAGO accreditation. Upon conclusion of the ISAGO audit, NAS Kuwait had achieved the highest global standard of safety that is prevalent within the ground service environment.
Aurion Turnkey® – International Air Transport Association (IATA)
Aurion has been developing the intellectual property as well as delivery courses for and on behalf of the Safety, Operations & Infrastructure vertical of the IATA Training & Development Institute, which is the global benchmark for aviation training. Aurion instructors, with the highest instructional standard and accreditation by ITDI, have been utilized by ITDI to deliver over 80 courses across the global aviation environment. The instructors have also been utilized by ITDI to develop an expansive number of progressive courses that depict the level of expertise & experience that Aurion instructors have acquired.
Aurion Turnkey® – IOSA Accreditation – Wataniya Airways
Aurion facilitated the conduct of the IATA Operational Safety Audit accreditation process for and on behalf of Wataniya Airways through Aurion Turnkey.
Wataniya Airways had expressed its intent to undertake the IOSA accreditation within the first year of operations and achieve the highest standard of operational safety. Aurion worked extremely closely with Wataniya Airways to establish benchmarked operations in all operations and therefore achieve the highest standards of safety. Wataniya Airways had achieved the best result in its IOSA audit conducted by IATA accredited auditor and had validated the Aurion Turnkey process even under conditions of the infancy of operations.
Aurion Turnkey® – IOSA Accreditation – Go Air
Aurion facilitated the conduct of the IATA Operational Safety Audit accreditation process for and on behalf of Go Air by leveraging Aurion Turnkey.
Go Air had expressed its intent to undertake the IOSA accreditation within the first year of operations and achieve the highest standard of operational safety. Aurion worked extremely closely with Go Air to establish benchmarked operations in all operations and therefore achieve the highest standards of safety. Go Air had achieved the best result in its IOSA audit conducted by IATA accredited auditor and had validated the Aurion Turnkey process even under conditions of the infancy of operations.
Aurion Turnkey® – ISAGO Accreditation – National Handling Services (NHS)
Aurion structured each and every process within the NHS operations in order to mirror industrial best practices. Aurion also provided training in various facets of ground operations for the bulk of the NHS personnel to ensure that the minimum training requirements as required by ISAGO, as well as GACA (Saudi Arabian Civil Aviation Regulator), are complied with. Aurion provided end-to-end support to NHS in order to mould its operations and comply with the stringent requirements of ISAGO accreditation, which resulted in NHS coming out of the audit with flying colours.
Aurion Turnkey® – Emergency Response & Family Assistance Program
Aurion developed & delivered a comprehensive Emergency Response Planning & Management Course along with a Family Assistance Course for Saudi Arabian Airlines.
The Emergency Response Planning & Management Course aimed at providing the Senior & Middle-Management personnel from Saudi Arabian Airlines, an overview of various aspects of Aviation Emergencies. It also included the conduct of a hands-on exercise with the intent of examining a practical scenario to enable the participants to put their learning into practice and experience the practical difficulties that a dynamic aviation emergency situation presents.
Aurion also conducted a Family Assistance Course for the Senior & Middle-Management personnel from Saudi Arabian Airlines. The Family Assistance Course delved into the intricacies of dealing with affected families from various cultural/ ethnic/ socio-economic backgrounds during an aviation emergency.
Aurion Turnkey® – Learning and Development – ARAMCO
Saudi Aramco contracted Aurion for the provision of web based training services to its personnel in the fields of Airside Safety, Dangerous Goods, Aviation Security, Human Factors, Emergency Response Management and Safety Management System.
Aurion has established an exclusive Learning Management System portal for Saudi Aramco and has provided its personnel with the requisite training and certification to enable them to keep themselves abreast of all training requirements.
Aurion Turnkey ® Emergency Response Planning & Management
Aurion developed and delivered a comprehensive Emergency Response Planning & Management Course for Jet Airways Senior Management personnel.
The Emergency Response Planning & Management Course aimed at providing the Senior & Middle-Management personnel from Jet Airways an overview of various aspects of Aviation Emergencies. It also included the conduct of a hands-on exercise with the intent of examining a practical scenario to enable the participants to put their learning into practice and experience the practical difficulties that a dynamic aviation emergency throws up.