Emergency Response Management Program

Course Description

Program provides the essential activities revolving around Emergency Response Planning & Management.

Course Objectives

  • Be aware of different aspects of Emergency Response.
  • Understand plans and procedures of Emergency Response.
  • Be aware of the different facets of family assistance as they pertain to an Emergency Response Plan.
  • Be able to effectively manage an Emergency Response Plan.

Course Curriculum

  • Emergency Response Introduction and Overview
  • Plan Development
  • Command structure: The Airline Emergency Response Organization
  • The Emergency Command Center and Initial Response
  • Site response: Investigation and Technical Support
  • Airport Response
  • Family Assistance: Manifests, Call Centers, Notification, Site Response, Briefings, Events, Services, and Special Assistance Team (SAT)
  • Media Relations and Corporate Response Issues
  • Exercises and Drills

Languages Offered

  • Arabic
  • English

Course Pre-Requisites

Nil

Recommended For

  • Airlines Personnel
  • Ground Handling Agencies
  • Logistics & Cargo Service Providers
  • Recent graduates interested in entering the Air Transport Industry

Certificate Issued By

Aurion